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Terms & Conditions

Welcome to MRI Supply ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website mrisupply.ca (the "Site") and your purchase of site-protection equipment and related products ("Products") from us. By accessing or using the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase our Products.

Payment Methods

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to use the Site or Products for any illegal or unauthorized purpose. Accuracy of Information: You agree to provide accurate, current, and complete information when placing an order or creating an account on the Site. We are not responsible for delays, losses, or issues arising from inaccurate information provided by you. Prohibited Activities: You may not use the Site to engage in any activity that interferes with its operation, including but not limited to introducing viruses, attempting unauthorized access, or using automated tools (e.g., bots) to scrape content or disrupt services.

Changes to Terms

We may update these Terms at any time by posting the revised version on the Site. Changes are effective immediately upon posting. Your continued use of the Site after such changes constitutes your acceptance of the updated Terms.

Products & Pricing

Product Descriptions: We strive to ensure that all Product descriptions, images, and specifications on the Site are accurate. However, we do not guarantee that they are free of errors or omissions. Colors, sizes, and other details may vary slightly from the actual Product. Pricing: All prices are listed in CAD and are subject to change without notice. Prices do not include applicable taxes, shipping, or handling fees unless explicitly stated. Availability: All Products are subject to availability. We reserve the right to limit quantities or discontinue any Product at any time without prior notice.

Orders & Payment

Order Acceptance: Your order is an offer to purchase, which we may accept or reject at our discretion. We will notify you by email once your order is confirmed. Full payment is required at the time of order unless otherwise agreed. You represent that you are authorized to use the payment method provided. Billing Errors: If we discover an error in pricing or payment after your order, we will inform you as soon as possible. You may either cancel the order or pay the corrected amount.

Shipping & Delivery

Shipping: We ship to Canada and the US, and offer an MRI Delivery Service to the lower mainland of Vancouver. Shipping costs and estimated delivery times will be provided at checkout. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of Loss: Ownership and risk of loss transfer to you upon delivery of the Product to the carrier. Inspection: You are responsible for inspecting Products upon receipt and notifying us of any damage or discrepancies within 14 days.

Returns & Refunds

Return Policy: We accept returns of unused, undamaged Products in their original packaging within 14 days of delivery, subject to our approval. Custom or special-order items are non-returnable. Process: To initiate a return, contact us via phone or email. You are responsible for return shipping costs unless the Product is defective or shipped in error. Refunds: Approved refunds will be issued to the original payment method within 14 business days of receiving the returned Product. Shipping fees are non-refundable.

Warranties & Disclaimers

No Warranty: All Products are sold "as is" and without any warranties, express or implied. We do not provide any warranty, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law. Product Condition: While we strive to ensure Products meet general quality standards at the time of sale, we make no guarantees regarding their performance, durability, or suitability for your specific needs beyond what is described on the Site. Customer Responsibility: It is your responsibility to determine whether the Products meet your requirements. We are not liable for any issues arising from misuse, improper handling, or failure to follow any provided instructions.

Limitation of Liability

Our total liability for any claim arising from your use of the Site or purchase of Products is limited to the amount you paid for the Product(s) in question. We are not liable for indirect, incidental, or consequential damages (e.g., lost profits, injury, or property damage) arising from the use or inability to use our Products, even if advised of the possibility of such damages.

Intellectual Property

All content on the Site (e.g., text, images, logos) is owned by MRI Supply or our licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or use this content without our written permission.

Privacy & Safety

Your use of the Site and submission of personal information are governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as described therein.

Governing Law

These Terms are governed by the laws of British Colombia, Canada without regard to conflict of law principles. Any disputes will be resolved in the courts of British Colombia.

Contact Us

For questions about these Terms or your order, please contact us at:

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